How phishing works A criminal sends emails to people that appear to be from a well-known company. A common tactic involves a made-up story designed to lure you into clicking on a link or calling a phone number. The phishing email may ask you to fill out a form, or click on a link or button that takes you to a fraudulent website.
The fraudulent website mimics the company referenced in the email, and aims to trick you into volunteering sensitive, personal data. For example: An account related email will always address you by your first and last name or business name as it appears on your account.
Spelling and Grammar: Are there mistakes or odd wording? Closely examine links: hover your mouse over the link. Does the link in the email match what appears when the mouse is hovered over it? Were you expecting an attachment from PayPal? Do the file name and extension match what you were expecting? If not, don't click! Threats or a sense of urgency: Scammers may claim that your account has been breached and will be closed unless immediate action is taken.
Anything of true importance can be verified by opening a new browser window and logging directly into your account at www. Phishing resources Here are some useful links to more on phishing: antiphishing. For more examples see these sites: onguardonline. Smishing Phishing can come through your phone via voice or SMS. Similarly, a URL link in a text message on a smartphone could be bogus. Vishing Fraudsters sometimes use an automated system to make voice calls, reporting urgent account problems and asking for account information.
Does your browser warn you that the site may be malicious? This recent development in web security is helping customers identify many phishing websites before they are accessed. Here are examples of two fake PayPal addresses: secure-paypal.
So for you to confirm that the site is truly PayPal, check that: The format keeps with PayPal third party domain naming guidelines — namely paypal-xxxx. This looks like a green lock and identifies the site as owned by PayPal, Inc. They can preempt you from going to a site that might infect your system with malware: siteadvisor.
If you fall for phishing, vishing, or smishing There are plenty of clever scam attempts, and new ones are being created all the time. Make sure that your system and anti-virus software are up to date. Change your account password, PIN, and security questions immediately. Do this for your PayPal account, email account, and other online accounts.
Check your online account statement vigilantly over the next few weeks and months for unexpected actions. If you come across a suspicious link or website, tell us. Our security experts will investigate, and if it's a bad website, we will get it shut down.
Reporting a suspicious link helps protect yourself and other users too. There are plenty of clever scam attempts, and new ones are being created all the time. So despite your best intentions, it could still happen. If you think you may have fallen for a scam, here are some steps to protect yourself:. Recognize fraudulent emails and websites We invest a lot of time and energy to make sure our customers are secure, and thieves know it. Phishing and spoof emails aim to obtain your secure information, passwords, or account numbers.
Often, they ask for the reader to reply, call a phone number, or click on a web link to steal personal information. Our security experts can take a look to determine if it's a fake. If it is, we'll get the source of the email and shut it down as quickly as possible.
Reporting these emails helps protect yourself and everyone else, too. How phishing works A criminal sends emails to people that appear to be from a well-known company. A common tactic involves a made-up story designed to lure you into clicking on a link or calling a phone number. The phishing email may ask you to fill out a form, or click on a link or button that takes you to a fraudulent website. The fraudulent website mimics the company referenced in the email, and aims to trick you into volunteering sensitive, personal data.
There are many telltale signs of a fraudulent email: A false sense of urgency. Smishing Phishing can come through your phone via voice or SMS. Similarly, a URL link in a text message on a smartphone could be bogus.
Vishing Fraudsters sometimes use an automated system to make voice calls, reporting urgent account problems and asking for account information. So for you to confirm that the site is truly PayPal, check that: The format keeps with PayPal third party domain naming guidelines — namely paypal-xxxx. This looks like a green lock and identifies the site as owned by PayPal, Inc.
If you fall for phishing , vishing , or smishing There are plenty of clever scam attempts, and new ones are being created all the time. If you think you may have fallen for a scam, here are some steps to protect yourself: Change your account password and security questions immediately.
Learn more and manage your cookies. Report a suspicious email or website Help us combat fraud. If you believe you've received a phishing email, follow these steps right away: Forward the entire email to spoof paypal.
Do not alter the subject line or forward the message as an attachment. Delete the suspicious email from your inbox. Suspicious websites Phishing emails often lead you to fake or "spoof" websites in an attempt to steal your private, sensitive data. Back to Purchase Protection.
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